Privacy Policy
Effective and last updated: July 14, 2026
This policy explains what Tech it Easy RGV collects through this website, why we use it, when it may be shared, and the choices available to you.
1. Information you provide
When you request an appointment or contact us, you may provide your name, phone number, email address, service address, preferred date and time, city, and a description of the technology issue. Please do not submit passwords, security codes, financial account details, health information, or other sensitive information through the website form.
2. Information collected automatically
Our hosting provider may process basic technical information needed to deliver and secure the site, such as an IP address, browser type, requested pages, and timestamps. The site stores your analytics choice in your browser so it can remember your preference.
Google Analytics loads only if you select “Allow analytics.” If allowed, it may collect information about visits and interactions using cookies or similar technologies. We configure it to limit advertising features and use IP anonymization where supported. You can change your choice at any time using Privacy Choices.
3. How we use information
- To review, schedule, confirm, and provide requested services.
- To contact you by phone, text, or email about your request or appointment.
- To prepare estimates, service records, invoices, and customer support.
- To operate, secure, troubleshoot, and improve the website and our services.
- To comply with law, prevent misuse, and protect people, property, and our rights.
Submitting a request gives us permission to contact you about that request. It does not subscribe you to recurring promotional texts, and consent to marketing is not a condition of purchase.
4. When information is shared
We do not sell personal information. We may share information with service providers that help us operate the website or handle requests, including Formspree for form delivery, our website host, Google Analytics when you allow it, and communication or business-record providers we use. These providers process information for their services and are subject to their own terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, prevent fraud or harm, enforce agreements, or protect rights and safety. Information may transfer as part of a merger, sale, financing, or reorganization of the business.
5. Retention and security
We keep information only as long as reasonably needed for the purposes above, including customer service, tax, accounting, dispute, and legal requirements. Retention periods vary by record type. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your choices
You may decline optional analytics, change that choice later, or use browser controls to limit cookies. You may ask to access, correct, or delete information you submitted, subject to legal and operational recordkeeping needs. To make a request, contact us using the information below. We may need to verify your identity before completing it.
7. Children
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.
8. External links and changes
Links to other sites are governed by those sites’ policies. We may update this policy as our practices or legal obligations change. The current version and effective date will remain posted here.
9. Contact us
Email [email protected] or call/text (956) 733-7525.