Privacy Policy
Effective and last updated: July 18, 2026
This policy explains what Tech it Easy RGV collects through this website, why we use it, when it may be shared, and the choices available to you.
1. Information you provide
When you request an appointment, join a class interest list, ask about a private lesson, request a recycling quote, or contact us, you may provide your name, phone number, email address, service address, preferred date and time, city, a description of the technology issue or learning topic, a device list, and an optional answer about how you heard about us. The form is designed for service details. Keep passwords, security codes, financial account details, health information, and other sensitive information private.
2. Information collected automatically
Our hosting provider may process basic technical information needed to deliver and secure the site, such as an IP address, browser type, requested pages, and timestamps. The site stores your analytics choice in your browser so it can remember your preference.
Google Analytics begins when you select “Allow analytics.” With your permission, it may collect information about visits and interactions using cookies or similar technologies. We configure it to limit advertising features and use IP anonymization where supported. You can change your choice at any time using Privacy Choices.
3. How we use information
- To review, schedule, confirm, and provide requested visits, lessons, classes, and recycling coordination.
- To contact you by phone, text, or email about your request or appointment.
- To prepare estimates, service records, invoices, and customer support.
- To operate, secure, troubleshoot, and improve the website and our services.
- To comply with law, prevent misuse, and protect people, property, and our rights.
Submitting a request gives us permission to contact you about that request. Promotional communication preferences are managed separately and remain under your control.
4. When information is shared
Your personal information stays outside data-sale programs. Limited sharing may occur with service providers that help us operate the website or handle requests, including Formspree for form delivery, our website host, Google Analytics when you allow it, and communication or business-record providers we use. These providers process information for their services and are subject to their own terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, prevent fraud or harm, enforce agreements, or protect rights and safety. Information may transfer as part of a merger, sale, financing, or reorganization of the business.
5. Retention and security
We keep information for the time reasonably needed for the purposes above, including customer service, tax, accounting, dispute, and legal requirements. Retention periods vary by record type. We use reasonable administrative and technical safeguards while recognizing the practical limits shared by every online system.
6. Your choices
You may decline optional analytics, change that choice later, or use browser controls to limit cookies. You may ask to access, correct, or delete information you submitted, subject to legal and operational recordkeeping needs. To make a request, contact us using the information below. We may need to verify your identity before completing it.
7. Children
This website serves a general audience. Online requests involving children under 13 should be submitted by a parent or guardian.
8. External links and changes
Links to other sites are governed by those sites’ policies. We may update this policy as our practices or legal obligations change. The current version and effective date will remain posted here.
9. Contact us
Email [email protected] or call/text (956) 733-7525.